BigLeaf experienced a critical incident on January 1, 2025 affecting Site and Circuit Alerts, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Site and Circuit Alerts
Update timeline
- investigating Jan 01, 2025, 12:41 AM UTC
We've found a problem with site and circuit alert emails from your Bigleaf service. These alerts have been delayed for the last 40 minutes. Production traffic is not impacted. We plan to provide an update on this incident within an hour.
- resolved Jan 01, 2025, 01:49 AM UTC
We have identified the root cause and deployed a fix for the problem. All site and circuit alerts should now be sent out successfully.