BigLeaf experienced a minor incident on January 14, 2025 affecting Gateway Cluster: Chicago, IL and Gateway Cluster: New York, NY, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: Chicago, ILGateway Cluster: New York, NY
Update timeline
- investigating Jan 14, 2025, 09:47 PM UTC
We are currently investigating network congestion issues that are impacting a subset of sites connected to our NYC and CHI gateway clusters.
- monitoring Jan 14, 2025, 10:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 11:26 PM UTC
This incident has been resolved.