BigLeaf experienced a notice incident on January 31, 2025 affecting Gateway Cluster: Chicago, IL and Gateway Cluster: New York, NY, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: Chicago, ILGateway Cluster: New York, NY
Update timeline
- investigating Jan 31, 2025, 09:01 PM UTC
We are currently investigating network congestion issues that are impacting a subset of sites connected to our NYC and CHI gateway clusters.
- monitoring Jan 31, 2025, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 10:17 PM UTC
This incident has been resolved.