Is Better Stack down?
Last checked 6m agoNo incidents right now.
Better Stack is operational right now. Last checked 6m ago; the most recent incident resolved 2d ago.
Real-time Better Stack status, recent outages, and incident history — pulled directly from Better Stack's official status page at https://status.betterstack.com every 5 minutes. Pingoru tracks 7 Better Stack services and has captured 8 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment Better Stack reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Telemetry
Timeline · 2 updates
- investigating · Sep 04, 2026, 01:50 PM UTC
We're seeing delayed data processing for some sources located in the Europe region again. The team is looking into resolving as soon as possible. There has been no data loss, all incoming data is ingested and will become visible as the system catches up. If you have any questions, please reach out to [email protected]. Thank you for your patience!
- resolved · Sep 06, 2026, 07:13 PM UTC
This incident is now resolved. All sources in the Europe region are processing in real time and the delayed backlog has been processed in full. What happened: On September 3, we consolidated several EU Telemetry clusters onto new, higher-capacity infrastructure. The cutover multiplied concurrent write streams on the cluster, and the volume of concurrent inserts saturated per-host write throughput on I/O contention. Ingestion fell behind, and affected sources saw delays in Live tail, dashboards, alerts, and queries. Our initial fixes, tuning the write path and adding capacity, restored real-time ingestion within a day, but draining the backlog alongside live traffic re-created the contention. We then rebuilt the recovery pipeline and held live data with strict priority while separately replaying the backlog at a controlled rate. Replaying several days of data was the slowest part of the recovery by design, as we rate-limited the replay so that real-time ingestion wasn't put at risk. We know teams rely on this data to operate their own systems, and losing that visibility for days is serious. We are sorry, both for the disruption and for turning what we originally announced as 90-minute maintenance into a multi-day incident. The fixes we made here are permanent, and this kind of contention can't happen again. Thank you very much for your patience. Please reach out to [email protected] if you have any questions.
Latest: This incident is now resolved. All sources in the Europe region are processing in real time and the delayed backlog has been processed in full. What happened: On September 3, we co…
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- Telemetry
Timeline · 2 updates
- investigating · Aug 20, 2026, 02:39 PM UTC
Telemetry dashboard might be unavailable for some customers due to a database issue, we're investigating.
- resolved · Aug 20, 2026, 02:48 PM UTC
The issue was resolved, we apologize for the incovenience, please let us know if we can help with anything at [email protected].
Latest: The issue was resolved, we apologize for the incovenience, please let us know if we can help with anything at [email protected].
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- Telemetry
Timeline · 2 updates
- investigating · Jul 24, 2026, 09:01 PM UTC
We're currently experiencing some issues with Telemetry source configuration changes and creation of new sources. Queries and ingesting are unaffected. We are investigating.
- resolved · Jul 24, 2026, 11:59 PM UTC
This issue has now been resolved, all source and configuration updates should now propagate as expected.
Latest: This issue has now been resolved, all source and configuration updates should now propagate as expected.
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- Telemetry
Timeline · 2 updates
- investigating · Jun 15, 2026, 10:25 AM UTC
We are currently experiencing an outage in our AWS Direct Connect forwarding infrastructure; this may introduce delays or failures to ingest data.
- resolved · Jun 15, 2026, 12:25 PM UTC
The network issue causing this problem has been resolved.
Latest: The network issue causing this problem has been resolved.
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- Telemetry
Timeline · 2 updates
- investigating · Jun 14, 2026, 10:49 AM UTC
We're currently experiencing an infrastructure issue that is impacting some customer queries in our Europe region.
- resolved · Jun 14, 2026, 11:40 AM UTC
The infrastructure issue has been resolved.
Latest: The infrastructure issue has been resolved.
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- Delayed data processing in ... ResolvedStarted Sep 04, 2026, 01:50 PM UTC · Resolved Sep 06, 2026, 07:13 PM UTC · 2d 5h
- Degraded Telemetry performance ResolvedStarted Aug 20, 2026, 02:39 PM UTC · Resolved Aug 20, 2026, 02:48 PM UTC · 9m
- Degraded configuration chan... ResolvedStarted Jul 24, 2026, 09:01 PM UTC · Resolved Jul 24, 2026, 11:59 PM UTC · 2h 58m
- AWS Direct Connect connecti... ResolvedStarted Jun 15, 2026, 10:25 AM UTC · Resolved Jun 15, 2026, 12:25 PM UTC · 2h
- Elevated Telemetry querying... ResolvedStarted Jun 14, 2026, 10:49 AM UTC · Resolved Jun 14, 2026, 11:40 AM UTC · 51m