Better Stack incident

Degraded Telemetry performance

Major Resolved View vendor source →

Better Stack experienced a major incident on August 20, 2026 affecting Telemetry (Telemetry), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 02:39 PM UTC
Resolved
Aug 20, 2026, 02:48 PM UTC
Duration
9m
Detected by Pingoru
Aug 20, 2026, 02:39 PM UTC

Affected components

Telemetry (Telemetry)

Update timeline

  1. investigating Aug 20, 2026, 02:39 PM UTC

    Telemetry dashboard might be unavailable for some customers due to a database issue, we're investigating.

  2. resolved Aug 20, 2026, 02:48 PM UTC

    The issue was resolved, we apologize for the incovenience, please let us know if we can help with anything at [email protected].