Better Impact incident

Web access issues

Minor Resolved View vendor source →

Better Impact experienced a minor incident on January 27, 2026 affecting Web Application, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 04:21 PM UTC
Resolved
Jan 28, 2026, 06:30 PM UTC
Duration
1d 2h
Detected by Pingoru
Jan 27, 2026, 04:21 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 27, 2026, 04:21 PM UTC

    We are aware and actively working to resolve the performance issue with the system. Please stand-by

  2. monitoring Jan 27, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 06:30 PM UTC

    This incident has been resolved.