Belgian Mobility Company incident

DOWN: BMC-GRAPHQL-API

Major

Resolved after 2 hours 3 minutes, affecting SMARTKIOSKS (TEC-SMARTKIOSKS) and SERVICES (BMC-GRAPHQL-API) and 1 more, on November 7, 2026.

resolved Nov 07, 2026, 06:48 AM UTC

The issue affecting our GRAPHQL-API has been resolved. Thank you for your patience with us during this process! _This incident was created by an automated monitoring service._

Started
Nov 07, 2026, 04:44 AM UTC
Resolved
Nov 07, 2026, 06:48 AM UTC
Duration
2h 3m
Detected by Pingoru
Nov 07, 2026, 04:44 AM UTC

Affected components

SMARTKIOSKS (TEC-SMARTKIOSKS)SERVICES (BMC-GRAPHQL-API)SMARTKIOSKS (STIBMIVB-SMARTKIOSKS)OTHERS (SPI-MIL_DASHBOARD)

Update timeline

  1. investigating Nov 07, 2026, 04:44 AM UTC

    Our GRAPHQL-API is experiencing an issue right now, leading to unstable real-time departures and disruptions in our Products and Services. We are actively investigating the issue. _This incident was created by an automated monitoring service._

  2. resolved Nov 07, 2026, 06:48 AM UTC

    The issue affecting our GRAPHQL-API has been resolved. Thank you for your patience with us during this process! _This incident was created by an automated monitoring service._

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