BEES incident

BEESOE-178896 | The application is not working

Critical Resolved View vendor source →

BEES experienced a critical incident on July 17, 2024 affecting North America and Latin America and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 02:32 AM UTC
Resolved
Jul 17, 2024, 02:45 AM UTC
Duration
13m
Detected by Pingoru
Jul 17, 2024, 02:32 AM UTC

Affected components

North AmericaLatin AmericaEastern AsiaAfrica

Update timeline

  1. investigating Jul 17, 2024, 02:32 AM UTC

    The Bees support is investigating an issue where the application is fully unavailable. More details will be provided within the next hour.

  2. resolved Jul 17, 2024, 02:45 AM UTC

    The root cause was identified and the next level of the support team worked on the definitive fix. The application is now working as expected back again. The crisis protocol was terminated.