BEES experienced a minor incident on September 1, 2025 affecting North America and North America and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
North AmericaNorth AmericaLatin AmericaNorth AmericaLatin AmericaLatin AmericaAfricaAfricaAfrica
Update timeline
- investigating Sep 01, 2025, 07:18 PM UTC
BEES Support is investigating cases of degraded performance in checkout affecting BEES Customer and BEES Grow in Americas (Except the US) and Africa. More information will be shared in the next hour.
- investigating Sep 01, 2025, 07:31 PM UTC
The investigation is ongoing and the case is being handled with the highest priority by our specialists. Updates to follow within the next hour.
- monitoring Sep 01, 2025, 07:56 PM UTC
The impact has been mitigated and BEES specialists are now monitoring closely.
- resolved Sep 01, 2025, 08:10 PM UTC
The issue has been resolved and the service is now operating normally. This case is, therefore, closed.