BEES incident

Login journey investigation

Minor Resolved View vendor source →

BEES experienced a minor incident on March 7, 2026 affecting Latin America and Europe and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2026, 04:24 PM UTC
Resolved
Mar 07, 2026, 05:07 PM UTC
Duration
42m
Detected by Pingoru
Mar 07, 2026, 04:24 PM UTC

Affected components

Latin AmericaEuropeLatin AmericaLatin AmericaSoutheastern AsiaEuropeEuropeSoutheastern AsiaSoutheastern AsiaAfrica

Update timeline

  1. investigating Mar 07, 2026, 04:24 PM UTC

    BEES Support is investigating issues in login journey that is impacting Bees Customer, Link, One, and Grow in the Americas (except the US), Europe, and Africa. More information will be shared in 30 minutes or as the situation unfolds. Tkt. Ref. - ITOPS-30533.

  2. identified Mar 07, 2026, 04:51 PM UTC

    BEES Support continues to work on resolving a DNS-related issue affecting the login journey for some BEES products.The root cause has been identified, and our specialists, together with our external providers, are working towards resolution. Further updates will be provided within the next 30 minutes, or sooner as additional information becomes available.

  3. monitoring Mar 07, 2026, 05:00 PM UTC

    The impact has been mitigated and BEES support team is now monitoring closely.

  4. resolved Mar 07, 2026, 05:07 PM UTC

    The issue has been resolved and the service is now operating normally. This case is, therefore, closed.