Beeper experienced a major incident on March 21, 2025 affecting Beeper Status - Incident history service, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 21, 2025, 10:28 PM UTC
Type: Incident Duration: 48 minutes Affected Components: Signal, Desktop App, Infrastructure, Beeper/Matrix, Instagram, Google Messages (SMS/RCS), WhatsApp, Discord, Slack, Android App, iOS App, Facebook, Telegram, Google Chat, LinkedIn Mar 21 , 22:28:26 GMT+0 Resolved - This issue has now been fully resolved. Media should be sending and downloading normally again across Beeper. If you’re still running into any problems, you can report it directly through the Beeper app or reach out to us at [[email protected]](mailto:[email protected]). Thanks again for your patience while we sorted this out!. Mar 21 , 22:15:20 GMT+0 Monitoring - A fix has been implemented, and we’re currently monitoring to make sure everything is working as expected. Media should now be sending and downloading properly. We’ll post a final update once we’re confident the issue is fully resolved. Thanks for your patience!. Mar 21 , 22:05:41 GMT+0 Identified - We’ve identified the issue preventing media from being sent or downloaded across Beeper. Our team is working on a fix, and we’ll share another update as soon as it’s been deployed. Thanks for hanging in there with us.. Mar 21 , 21:40:00 GMT+0 Investigating - We’re currently investigating an issue where media (images, videos, voice notes, etc.) cannot be sent or downloaded across Beeper. This is affecting both sending and receiving. Text messages should continue working as expected. We’ll keep you updated as we learn more and work on a fix. Thanks for your patience while we look into it..