Beekeeper incident

Performance Degradation of our chat functionality in Swiss Datacenter

Minor Resolved View vendor source →

Beekeeper experienced a minor incident on February 4, 2026 affecting Data Center (Switzerland), lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 12:45 PM UTC
Resolved
Feb 04, 2026, 01:51 PM UTC
Duration
1h 5m
Detected by Pingoru
Feb 04, 2026, 12:45 PM UTC

Affected components

Data Center (Switzerland)

Update timeline

  1. investigating Feb 04, 2026, 12:45 PM UTC

    We're currently having an issue within our chat system. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

  2. identified Feb 04, 2026, 01:01 PM UTC

    The issue has been identified and we're in the process of applying the fix.

  3. monitoring Feb 04, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 04, 2026, 01:10 PM UTC

    We have confirmed bringing the service back to the stable state. We continue monitoring the situation.

  5. resolved Feb 04, 2026, 01:51 PM UTC

    This incident has been resolved.