Beekeeper Outage History
Beekeeper is up right nowPingoru has recorded 49 incidents for Beekeeper: 14 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 15 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 519 (0%) |
Incidents, newest first
Notice July 1, 2026 Performance Degradation within the product 7m Data Center (Frankfurt)
Started Jul 01, 2026, 07:52 PM UTC· resolved Jul 01, 2026, 08:00 PM UTC
- monitoring Jul 01, 2026, 07:52 PM UTC
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. Some users might have experienced latencies or difficulties posting in the past few hours. Our teams have mitigated the issue.
- resolved Jul 01, 2026, 08:00 PM UTC
We have resolved the issue. The product is back to normal operations.
Critical June 19, 2026 Service Disruption 26m Data Center (Switzerland)
Started Jun 19, 2026, 06:55 PM UTC· resolved Jun 19, 2026, 07:21 PM UTC
- investigating Jun 19, 2026, 06:55 PM UTC
We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.
- identified Jun 19, 2026, 07:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 19, 2026, 07:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2026, 07:21 PM UTC
This incident has been resolved
Major April 3, 2026 Push notifications are delayed 14h 44m Data Center (Oregon)
Started Apr 03, 2026, 05:51 PM UTC· resolved Apr 04, 2026, 08:36 AM UTC
- investigating Apr 03, 2026, 05:51 PM UTC
We are currently investigating this issue.
- investigating Apr 03, 2026, 07:38 PM UTC
We are continuing to investigate this issue.
- identified Apr 03, 2026, 07:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 03, 2026, 09:32 PM UTC
We are continuing to work on a fix for this issue.
- identified Apr 03, 2026, 11:20 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 04, 2026, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 04, 2026, 08:36 AM UTC
This incident has been resolved.
Notice March 31, 2026 Performance Degradation of our analytics functionality 52m Data Center (Ireland)
Started Mar 31, 2026, 12:21 PM UTC· resolved Mar 31, 2026, 01:13 PM UTC
- investigating Mar 31, 2026, 12:21 PM UTC
We're currently having an issue within our analytics system. We're investigating the cause and will provide an update as soon as possible.
- monitoring Mar 31, 2026, 12:44 PM UTC
We have restored the analytics functionality on EU and are currently monitoring its stability.
- resolved Mar 31, 2026, 01:13 PM UTC
This incident has been resolved.
Notice March 23, 2026 Performance issues on Admin Dashboard (CH) 32m Data Center (Switzerland)
Started Mar 23, 2026, 09:52 AM UTC· resolved Mar 23, 2026, 10:24 AM UTC
- investigating Mar 23, 2026, 09:52 AM UTC
We are currently investigating performance issues related to the Admin Dashboard functionalities in our Switzerland Datacenter.
- resolved Mar 23, 2026, 10:24 AM UTC
This incident has been resolved.
Minor February 4, 2026 Performance Degradation of our chat functionality in Swiss Datacenter 1h 5m Data Center (Switzerland)
Started Feb 04, 2026, 12:45 PM UTC· resolved Feb 04, 2026, 01:51 PM UTC
- investigating Feb 04, 2026, 12:45 PM UTC
We're currently having an issue within our chat system. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.
- identified Feb 04, 2026, 01:01 PM UTC
The issue has been identified and we're in the process of applying the fix.
- monitoring Feb 04, 2026, 01:06 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 04, 2026, 01:10 PM UTC
We have confirmed bringing the service back to the stable state. We continue monitoring the situation.
- resolved Feb 04, 2026, 01:51 PM UTC
This incident has been resolved.
Major January 6, 2026 [CH] Some services were temporarily unreachable due to an infrastructure issue 15m
Started Jan 06, 2026, 03:00 AM UTC· resolved Jan 06, 2026, 03:15 AM UTC
- resolved Jan 06, 2026, 03:39 PM UTC
The impact lasted for approximately 15 minutes. The issue has been fully resolved and all services are operating normally.
Major December 19, 2025 Beekeeper services are partly unavailable. 53m Data Center (Ireland), Data Center (Switzerland), Data Center (Oregon), Data Center (Frankfurt)
Started Dec 19, 2025, 01:27 PM UTC· resolved Dec 19, 2025, 02:21 PM UTC
- investigating Dec 19, 2025, 01:27 PM UTC
We are currently investigating an issue with Beekeeper Chats. You may be receiving error messages when using Beekeeper chats across all platforms.
- investigating Dec 19, 2025, 01:27 PM UTC
We are continuing to investigate this issue.
- identified Dec 19, 2025, 01:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 19, 2025, 01:55 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 19, 2025, 02:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2025, 02:21 PM UTC
This incident has been resolved.
Notice December 15, 2025 [IOS] Thumbnails not shown after video upload 5h 9m Data Center (Switzerland)
Started Dec 15, 2025, 10:41 AM UTC· resolved Dec 15, 2025, 03:51 PM UTC
- investigating Dec 15, 2025, 10:41 AM UTC
We are currently investigating an issue around thumbnails not being displayed once videos are uploaded onto the Beekeeper platform. Videos uploaded to the platform are not impacted.
- identified Dec 15, 2025, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 15, 2025, 03:51 PM UTC
We identified and mitigated the root cause for the thumbnails not loading. This has since been resolved.
Minor November 21, 2025 Service degradation 4h 7m Data Center (Switzerland)
Started Nov 21, 2025, 07:15 AM UTC· resolved Nov 21, 2025, 11:23 AM UTC
- investigating Nov 21, 2025, 07:15 AM UTC
We have partial service degradation in our Swiss data center: some customers might experience performance issues and occasional errors.
- monitoring Nov 21, 2025, 07:42 AM UTC
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.
- resolved Nov 21, 2025, 11:23 AM UTC
After extensive monitoring we no longer see any symptoms of the past problems. All services remain fully operational.
Critical November 3, 2025 Outage in US region 7m Data Center (Oregon)
Started Nov 03, 2025, 10:40 PM UTC· resolved Nov 03, 2025, 10:48 PM UTC
- investigating Nov 03, 2025, 10:40 PM UTC
We are currently investigating this issue.
- investigating Nov 03, 2025, 10:40 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 03, 2025, 10:45 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 03, 2025, 10:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 03, 2025, 10:48 PM UTC
This incident has been resolved.
Notice October 29, 2025 Issues with Microsoft login 13h 34m Data Center (Ireland), Data Center (Switzerland), Data Center (Oregon), Data Center (Frankfurt)
Started Oct 29, 2025, 05:43 PM UTC· resolved Oct 30, 2025, 07:18 AM UTC
- monitoring Oct 29, 2025, 05:43 PM UTC
Due to global Azure outage some customers who make use of Microsoft/Azure internally to login may experience issues. Beekeeper is not directly impacted by outage as we do not run services on Azure. Please see: https://azure.status.microsoft/en-gb/status for more information.
- resolved Oct 30, 2025, 07:18 AM UTC
This incident has been resolved.
Notice October 22, 2025 Service Disruption - Chats Downtime 1h 42m Data Center (Switzerland)
Started Oct 22, 2025, 02:35 PM UTC· resolved Oct 22, 2025, 04:18 PM UTC
- monitoring Oct 22, 2025, 02:35 PM UTC
We have identified and resolved the configuration issue causing Chats to be down / disrupted in CH. We are now monitoring the situation to verify that the core of the problem has been resolved.
- resolved Oct 22, 2025, 04:18 PM UTC
We have resolved the issue. The product is back to normal operations.
Notice October 21, 2025 Performance Degradation of our chat functionality 1h 12m Data Center (Oregon)
Started Oct 21, 2025, 08:52 PM UTC· resolved Oct 21, 2025, 10:05 PM UTC
- investigating Oct 21, 2025, 08:52 PM UTC
We're currently having an issue within our chat system. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.
- monitoring Oct 21, 2025, 09:03 PM UTC
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.
- resolved Oct 21, 2025, 10:05 PM UTC
We have resolved the issue. The product is back to normal operations.
Minor October 21, 2025 Analytics Data Gap for EU Customers 2d 2h Data Center (Ireland)
Started Oct 21, 2025, 12:06 PM UTC· resolved Oct 23, 2025, 02:30 PM UTC
- investigating Oct 21, 2025, 12:06 PM UTC
We are currently investigating an issue causing missing user metrics data in Analytics for EU customers starting from October 17th.
- resolved Oct 23, 2025, 02:30 PM UTC
This incident has been resolved.
Minor October 20, 2025 Partial degradation in Switzerland Datacenter 11m Data Center (Switzerland)
Started Oct 20, 2025, 11:58 AM UTC· resolved Oct 20, 2025, 12:10 PM UTC
- investigating Oct 20, 2025, 11:58 AM UTC
We are experiencing elevated error rate and timeouts in Switzerland datacenter. The issue is being investigated.
- monitoring Oct 20, 2025, 12:03 PM UTC
Situation has been mitigated. We're monitoring the symptoms.
- resolved Oct 20, 2025, 12:10 PM UTC
This incident has been resolved.
Major October 20, 2025 Partial service degradation: performance and availability. 3h 28m Data Center (Switzerland)
Started Oct 20, 2025, 07:11 AM UTC· resolved Oct 20, 2025, 10:40 AM UTC
- investigating Oct 20, 2025, 07:11 AM UTC
We are currently investigating performance and availability degradation in our Switzerland datacenter caused by cloud provider availability issues. Users may experience elevated error rate and degraded performance.
- investigating Oct 20, 2025, 07:54 AM UTC
We're currently trying to mitigate the outage of one of our cloud tooling providers by switching to alternative ones.
- monitoring Oct 20, 2025, 08:18 AM UTC
We are observing improvement of the situation. While where still might be some performance and availability degradation observed, overall situation is improving.
- monitoring Oct 20, 2025, 08:35 AM UTC
We no longer see performance or availability degradation in our services. However one of our service providers still has an open incident, which may impact us. We continue constant monitoring of the situation until we're confident it is fully resolved.
- identified Oct 20, 2025, 08:46 AM UTC
We are observing performance degradation again caused by one of our cloud service providers and try to take preventive actions to mitigate it.
- monitoring Oct 20, 2025, 10:21 AM UTC
Situation has been mitigated but due to its severity we will be carefully monitoring the symptoms to make sure there are no follow-up problems.
- resolved Oct 20, 2025, 10:40 AM UTC
We confirm to have our systems fully operational again
Minor October 7, 2025 File uploads failing on production-ch datacenter when creating shortcuts –
Started Oct 07, 2025, 09:00 PM UTC· resolved Oct 07, 2025, 09:00 PM UTC
- resolved Oct 10, 2025, 02:02 PM UTC
Between 2025-10-07 11:00 and 2025-10-08 09:00 on our Swiss Datacenter, users were unable to upload files when creating shortcuts in Beekeeper. The issue affected only the Swiss customers; all other regions were not impacted.
Major September 26, 2025 AI features degraded 27d 6h Data Center (Switzerland)
Started Sep 26, 2025, 09:41 AM UTC· resolved Oct 23, 2025, 04:09 PM UTC
- investigating Sep 26, 2025, 09:41 AM UTC
We are currently observing issues with our foundation model. We are collaborating with Google to resolve these problems.
- investigating Sep 26, 2025, 09:41 AM UTC
We are continuing to investigate this issue.
- identified Sep 26, 2025, 09:41 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 23, 2025, 04:09 PM UTC
We have upgraded our AI models and restored the operation for all AI features in our Datacenter. All AI features are operational again.
Minor June 12, 2025 Performance Degradation with the push notification 57m
Started Jun 12, 2025, 06:50 PM UTC· resolved Jun 12, 2025, 07:47 PM UTC
- resolved Jun 13, 2025, 01:21 AM UTC
Our provider had an incident in their system that caused partial problem in sending push notification to our platform. The issue occurred and detected by our system at 19:50 CET - 20:47 CET
Minor June 2, 2025 AI Features Unavailable in Switzerland 1d 19h Data Center (Switzerland)
Started Jun 02, 2025, 10:13 AM UTC· resolved Jun 04, 2025, 05:42 AM UTC
- identified Jun 02, 2025, 10:13 AM UTC
We are currently experiencing a service disruption affecting AI-powered features for customers located in Switzerland. This issue arises due to an interruption in our access to Google's Gemini AI model on Google Cloud.
- identified Jun 02, 2025, 10:41 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 03, 2025, 07:25 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 03, 2025, 07:33 AM UTC
We’re actively working with Google to resolve the issue. Most AI-powered features have been restored, with the exception of the comments feature, which is still experiencing disruptions. Thank you for your patience.
- identified Jun 03, 2025, 08:31 AM UTC
We continue working with Google to resolve the issue. Currently we're waiting for update from our provider.
- identified Jun 03, 2025, 11:18 AM UTC
We are continuing to work on a fix for this issue together with our provider.
- identified Jun 03, 2025, 03:06 PM UTC
We continue working on a fix. In parallel to ongoing efforts in partnership with Google, our provider, we are working on alternative solutions to speed up resolution of this partial outage.
- identified Jun 04, 2025, 05:41 AM UTC
Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.
- resolved Jun 04, 2025, 05:42 AM UTC
Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.
Notice March 17, 2025 Delay in processing smart groups updates 1h 2m Data Center (Oregon)
Started Mar 17, 2025, 09:38 PM UTC· resolved Mar 17, 2025, 10:40 PM UTC
- monitoring Mar 17, 2025, 09:38 PM UTC
We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.
- resolved Mar 17, 2025, 10:40 PM UTC
We have resolved the issue. The product is back to normal operations.
Notice March 12, 2025 [iOS App] Images on Home not loading 18m Data Center (Ireland), Data Center (Switzerland), Data Center (Oregon), Data Center (Frankfurt)
Started Mar 12, 2025, 08:20 PM UTC· resolved Mar 12, 2025, 08:38 PM UTC
- identified Mar 12, 2025, 08:20 PM UTC
We have identified an issue with images not loading on the Home tab for our iOS app. Currently no other functionality is impacted. Our team is currently investigating the root cause of the issue and will post another update in 60 minutes.
- resolved Mar 12, 2025, 08:38 PM UTC
We have resolved the issue. The images now load successfully in home on iOS app.
Notice February 11, 2025 Performance Degradation within the product for German Datacenter 8h 23m Data Center (Frankfurt)
Started Feb 11, 2025, 09:45 AM UTC· resolved Feb 11, 2025, 06:09 PM UTC
- investigating Feb 11, 2025, 09:45 AM UTC
We're investigating the cause and will provide an update as soon as possible. Currently we see a higher than normal number of timeouts and are working to resolve the issue. We will provide an additional update in 60 minutes.
- monitoring Feb 11, 2025, 10:02 AM UTC
We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.
- investigating Feb 11, 2025, 10:39 AM UTC
We are seeing a performance regression. Unfortunately the fix we applied did not resolve the issue completely. We are continuing to investigate the issue. We have also added additional server capacity to mitigate the impact on customer experience. We will update status in the next 60 minutes based on our findings.
- monitoring Feb 11, 2025, 11:55 AM UTC
We have resolved the issue responsible for the performance degradation and there have been no new observed performance issues since 11:37 We will continue monitoring the situation closely to verify that the problem has been resolved. We will provide additional updates if we observe any change in performance.
- resolved Feb 11, 2025, 06:09 PM UTC
We are resolving the issue, after careful monitoring we have observed no further issues since the previous update.
Notice December 2, 2024 Service Disruption help.beekeeper.io 5h 43m Data Center (Ireland), Data Center (Switzerland), Data Center (Oregon), Data Center (Frankfurt)
Started Dec 02, 2024, 08:16 AM UTC· resolved Dec 02, 2024, 02:00 PM UTC
- identified Dec 02, 2024, 08:16 AM UTC
Our help center page help.beekeeper.io is facing a disruption. We have identified the issue and proceeded to communicate with our 3rd-party provider in order to resolve the issue and restoring operations. We will send an additional update in 60 minutes.
- resolved Dec 02, 2024, 02:00 PM UTC
We have resolved issue with 3rd party and our help center page has recovered.