Beekeeper incident
Partial service degradation: performance and availability.
Beekeeper experienced a major incident on October 20, 2025 affecting Data Center (Switzerland), lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:11 AM UTC
We are currently investigating performance and availability degradation in our Switzerland datacenter caused by cloud provider availability issues. Users may experience elevated error rate and degraded performance.
- investigating Oct 20, 2025, 07:54 AM UTC
We're currently trying to mitigate the outage of one of our cloud tooling providers by switching to alternative ones.
- monitoring Oct 20, 2025, 08:18 AM UTC
We are observing improvement of the situation. While where still might be some performance and availability degradation observed, overall situation is improving.
- monitoring Oct 20, 2025, 08:35 AM UTC
We no longer see performance or availability degradation in our services. However one of our service providers still has an open incident, which may impact us. We continue constant monitoring of the situation until we're confident it is fully resolved.
- identified Oct 20, 2025, 08:46 AM UTC
We are observing performance degradation again caused by one of our cloud service providers and try to take preventive actions to mitigate it.
- monitoring Oct 20, 2025, 10:21 AM UTC
Situation has been mitigated but due to its severity we will be carefully monitoring the symptoms to make sure there are no follow-up problems.
- resolved Oct 20, 2025, 10:40 AM UTC
We confirm to have our systems fully operational again