BedLoop incident

Incident detected in the API / Webhooks

Resolved after 3 hours 2 minutes, affecting API / WebHooks, on November 6, 2026.

resolved Nov 06, 2026, 11:01 AM UTC

API / Webhooks incident resolved We would like to inform you that the incident affecting processes related to the BedLoop API and Webhooks has now been resolved. Our technical team has identified the root cause and implemented the necessary corrective measures. All services are currently operating normally. We will continue monitoring the affected processes to ensure their stability and proper operation. We apologise for any inconvenience caused and thank you for your patience and understanding.

Started
Nov 06, 2026, 07:58 AM UTC
Resolved
Nov 06, 2026, 11:01 AM UTC
Duration
3h 2m
Detected by Pingoru
Nov 06, 2026, 07:58 AM UTC

Affected components

API / WebHooks

Update timeline

  1. investigating Nov 06, 2026, 07:58 AM UTC

    We have detected an incident that may be affecting some processes related to the BedLoop API and Webhooks. Our technical team is currently investigating the issue to identify its root cause and implement the necessary corrective measures as soon as possible. We are closely monitoring the situation and will keep you informed of any relevant updates. We apologise for any inconvenience this may cause and appreciate your understanding.

  2. identified Nov 06, 2026, 08:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 06, 2026, 09:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2026, 11:01 AM UTC

    API / Webhooks incident resolved We would like to inform you that the incident affecting processes related to the BedLoop API and Webhooks has now been resolved. Our technical team has identified the root cause and implemented the necessary corrective measures. All services are currently operating normally. We will continue monitoring the affected processes to ensure their stability and proper operation. We apologise for any inconvenience caused and thank you for your patience and understanding.

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