Beachbody On Demand incident

Customers Unable to Sign In on BOD

Resolved after 4 hours 4 minutes, affecting Sign-in / Authentication and Video Streaming, on September 28, 2022.

resolved Sep 28, 2022, 09:07 PM UTC

BOD is now operational across all platforms. We apologize for any inconvenience this may have caused.

Started
Sep 28, 2022, 05:03 PM UTC
Resolved
Sep 28, 2022, 09:07 PM UTC
Duration
4h 4m
Detected by Pingoru
Sep 28, 2022, 05:03 PM UTC

Affected components

Sign-in / AuthenticationVideo Streaming

Update timeline

  1. investigating Sep 28, 2022, 05:03 PM UTC

    Team is troubleshooting an ongoing outage impacting all BOD platforms. We hope to have this addressed shortly.

  2. investigating Sep 28, 2022, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 28, 2022, 09:07 PM UTC

    BOD is now operational across all platforms. We apologize for any inconvenience this may have caused.

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