Beachbody On Demand incident

Billing and shipping address updates are not saving for continuity orders.

Resolved after 57 minutes, on June 13, 2024.

resolved Jun 13, 2024, 06:26 PM UTC

The issue has been resolved. Updates to billing and shipping addresses are correctly being saved and applied to future continuity orders if desired.

Started
Jun 13, 2024, 05:29 PM UTC
Resolved
Jun 13, 2024, 06:26 PM UTC
Duration
57m
Detected by Pingoru
Jun 13, 2024, 05:29 PM UTC

Update timeline

  1. investigating Jun 13, 2024, 05:29 PM UTC

    The team has identified an issue preventing billing and shipping address updates from saving for continuity orders. Our engineers hope to have this resolved shortly.

  2. resolved Jun 13, 2024, 06:26 PM UTC

    The issue has been resolved. Updates to billing and shipping addresses are correctly being saved and applied to future continuity orders if desired.

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