Resolved after 2 hours 12 minutes, affecting Checkout & Payments and Order & Subscription Management, on September 28, 2025.
The issue from our 3rd party vendor has been resolved and we are able to complete orders on bodi.com. Team will continue to monitor the site.
Affected components
Update timeline
- investigating Sep 28, 2025, 07:45 PM UTC
We are currently experiencing issues Impacting the checkout page on bodi.com. Team is investigating.
- identified Sep 28, 2025, 07:50 PM UTC
Team has identified that the issue is related to a 3rd party vendor. The issue has not yet been resolved, we will continue to monitor.
- identified Sep 28, 2025, 08:58 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 28, 2025, 09:02 PM UTC
The issue from our 3rd party vendor has been resolved and we are able to complete orders on bodi.com. Team will continue to monitor the site.
- resolved Sep 28, 2025, 09:37 PM UTC
This incident has been resolved. Bodi.com is now operational.
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