Beachbody On Demand incident

SEV: Bodi.com is experiencing a service interruption due to a third party vendor.

Critical Resolved View vendor source →

Beachbody On Demand experienced a critical incident on October 20, 2025 affecting Sign-in / Authentication and Sign-up and 1 more component, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:11 PM UTC
Resolved
Oct 20, 2025, 11:27 PM UTC
Duration
8h 16m
Detected by Pingoru
Oct 20, 2025, 03:11 PM UTC

Affected components

Sign-in / AuthenticationSign-upCheckout & PaymentsOrder & Subscription ManagementBlogCommunity Feed

Update timeline

  1. identified Oct 20, 2025, 03:11 PM UTC

    Team has identified that the issue is related to a 3rd party vendor. The issue has not yet been resolved, we will continue to monitor.

  2. monitoring Oct 20, 2025, 04:37 PM UTC

    The issue from our 3rd party vendor has been resolved. Team will continue to monitor the site.

  3. resolved Oct 20, 2025, 11:27 PM UTC

    This incident has been resolved.