BCycle incident

Admin Home Dashboard - Reporting Data Incorrect

Minor Resolved View vendor source →

BCycle experienced a minor incident on July 15, 2025 affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 03:22 PM UTC
Resolved
Jul 15, 2025, 05:52 PM UTC
Duration
2h 30m
Detected by Pingoru
Jul 15, 2025, 03:22 PM UTC

Affected components

DEN - BCycle AdminPHL - BCycle AdminLAX - BCycle Admin

Update timeline

  1. investigating Jul 15, 2025, 03:22 PM UTC

    The reporting dashboard on Admin's homepage is currently showing incorrect data. We are investigating the root cause of this issue as we work towards resolving this discrepancy.

  2. monitoring Jul 15, 2025, 04:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 05:52 PM UTC

    This incident has been resolved.