Barracuda incident

Barracuda Cloud Archiving Service (BCAS) Service Disruption

Minor Resolved View vendor source →

Barracuda experienced a minor incident on February 9, 2026 affecting End-user Access, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 04:21 PM UTC
Resolved
Feb 13, 2026, 04:08 PM UTC
Duration
3d 23h
Detected by Pingoru
Feb 09, 2026, 04:21 PM UTC

Affected components

End-user Access

Update timeline

  1. investigating Feb 09, 2026, 04:21 PM UTC

    Barracuda Cloud Archiving Service (BCAS) is currently experiencing an issue impacting message retrieval and export functionality for some customers, primarily in the EU and UK regions. Our engineers are actively working to restore normal service as quickly as possible. We understand this has an impact on your business, and we are working with urgency to get you back up and running.

  2. investigating Feb 09, 2026, 04:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 11, 2026, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 13, 2026, 04:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 13, 2026, 04:08 PM UTC

    This incident has been resolved.