Barracuda MSP Outage History

Barracuda MSP is up right now

Pingoru has recorded 47 incidents for Barracuda MSP: 4 in the last 12 months and 1 in the last 90 days.

Source: mwrmm.statuspage.io

47incidents recorded
4last 12 months
1last 90 days
3 daystypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Barracuda MSP in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026124 of 744 (3%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202610 of 720 (0%)
October 202600 of 519 (0%)

Incidents, newest first

Notice May 8, 2026 US03 - Unplanned Outage - Investigation 1d US03 UI, US03 Data

Started May 08, 2026, 12:26 PM UTC· resolved May 09, 2026, 12:45 PM UTC

  1. investigating May 08, 2026, 12:26 PM UTC

    We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:28 PM as a result of a thermal condition in an AWS Datacenter (https://health.aws.amazon.com/health/status) We will provide an update and/or resolution when more information is available. Start Time: 8:28 PM Eastern Daylight Time Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center. Kind regards, Your Barracuda Managed Workplace Team

  2. investigating May 08, 2026, 04:52 PM UTC

    We are continuing to work on restoring the service

  3. investigating May 08, 2026, 10:09 PM UTC

    We are continuing to work on restoring the service

  4. monitoring May 09, 2026, 08:17 AM UTC

    Service has been restored. We expect a period latency as the Onsite Managers synchronize data with the Service Center.

  5. resolved May 09, 2026, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 US07 - Degraded Performance 7d 3h US07 UI

Started Mar 02, 2026, 02:25 PM UTC· resolved Mar 09, 2026, 06:04 PM UTC

  1. investigating Mar 02, 2026, 02:25 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. resolved Mar 09, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 5, 2026 Partners are not receiving emails from Barracuda RMM 23h 29m US01 Data, AU01 Data, EU01 Data, US03 Data and 5 more

Started Jan 05, 2026, 02:18 PM UTC· resolved Jan 06, 2026, 01:48 PM UTC

  1. investigating Jan 05, 2026, 02:18 PM UTC

    The Barracuda RMM Support Team has become aware of an issue affecting emails from Barracuda RMM that are not being received. Our Operations Team is currently investigating how to repair the problem.

  2. resolved Jan 06, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 2, 2025 Degraded Performance 2h 57m US01 UI, US01 Data

Started Jul 02, 2025, 12:30 PM UTC· resolved Jul 02, 2025, 03:27 PM UTC

  1. investigating Jul 02, 2025, 12:30 PM UTC

    We are currently experiencing performance issues within Barracuda RMM. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. investigating Jul 02, 2025, 12:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2025, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 02, 2025, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 2, 2025 Degraded Performance - Premium Remote Control 3h 11m US01 UI, EU01 UI, AU01 UI, US03 UI and 5 more

Started Jan 02, 2025, 03:11 PM UTC· resolved Jan 02, 2025, 06:22 PM UTC

  1. investigating Jan 02, 2025, 03:11 PM UTC

    We are currently experiencing performance issues within Barracuda RMM in regards to Premium Remote Control sessions. The Barracuda RMM Support team is working with ISL Light directly to restore services. Until this is resolved, partners may experience disruptions with Premium Remote Control sessions. Other features of Barracuda RMM remain unaffected We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. resolved Jan 02, 2025, 06:22 PM UTC

    We have identified and resolved the issue with the ISL Light Support team. If any issues are experienced with Premium Remote Control sessions in Barracuda RMM please reach out to the Barracuda RMM support team.

Read the full incident report →

Minor December 13, 2024 Degraded Performance - Email Delivery 1h 28m US01 UI, EU01 UI, AU01 UI, US03 UI and 5 more

Started Dec 13, 2024, 04:11 PM UTC· resolved Dec 13, 2024, 05:39 PM UTC

  1. investigating Dec 13, 2024, 04:11 PM UTC

    We are currently experiencing an issue with Barracuda RMM sending emails, this includes Alerts as well as Account related emails. Until this is resolved, partners may experience disruptions. We will provide an update and/or resolution when more information is available. Kind regards, Your Barracuda RMM Team

  2. resolved Dec 13, 2024, 05:39 PM UTC

    Our Engineers have resolved the issue and will continue to monitor the situation. Emails that were queued will be sent out to users. If you are still experiencing issues, please contact support.

Read the full incident report →