Banking Circle incident

Account Balances not updating

Major Resolved View vendor source →

Banking Circle experienced a major incident on April 27, 2026 affecting Accounts and Balances, lasting 4h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 03:59 PM UTC
Resolved
Apr 27, 2026, 08:02 PM UTC
Duration
4h 2m
Detected by Pingoru
Apr 27, 2026, 03:59 PM UTC

Affected components

Accounts and Balances

Update timeline

  1. investigating Apr 27, 2026, 03:59 PM UTC

    We are investigating an issue regarding Account Balances. We are working on the issue and will provide updates shortly.

  2. identified Apr 27, 2026, 04:09 PM UTC

    The issue has been identified and we are working on implementing a fix.

  3. identified Apr 27, 2026, 04:38 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 27, 2026, 05:04 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Apr 27, 2026, 05:46 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Apr 27, 2026, 06:30 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Apr 27, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Apr 27, 2026, 08:02 PM UTC

    This incident has been resolved.