Bandwidth experienced a major incident on August 20, 2026 affecting Number Porting, lasting 7h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Number Porting
Update timeline
- investigating Aug 20, 2026, 02:05 PM UTC
Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.
- monitoring Aug 20, 2026, 06:10 PM UTC
Teams are observing expected port order behavior. We will monitor for stability.
- resolved Aug 20, 2026, 09:39 PM UTC
This incident has been resolved.