Bandwidth incident

Emergency Call CDR Incident

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on August 3, 2026 affecting Bandwidth App and 9-1-1 Dashboard, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 11:40 AM UTC
Resolved
Aug 03, 2026, 12:39 PM UTC
Duration
59m
Detected by Pingoru
Aug 03, 2026, 11:40 AM UTC

Affected components

Bandwidth App9-1-1 Dashboard

Update timeline

  1. investigating Aug 03, 2026, 11:40 AM UTC

    Bandwidth with teams are investigating an incident impacting emergency call CDR record generation. These records are delayed in processing. Emergency call routing is not impacted by this incident.

  2. resolved Aug 03, 2026, 12:39 PM UTC

    This incident has been resolved.