Bandwidth experienced a minor incident on July 28, 2026 affecting Bandwidth App and 9-1-1 Provisioning Service, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Bandwidth App9-1-1 Provisioning Service
Update timeline
- investigating Jul 28, 2026, 05:00 AM UTC
Teams are investigating an incident impacting 911 Geo Coding requests in the Bandwidth App. These requests may fail unexpectedly. Teams are working to restore expected portal behavior.
- resolved Jul 28, 2026, 10:40 AM UTC
This incident has been resolved.