Bandwidth experienced a critical incident on September 1, 2026 affecting Outbound Calling (SIP) - United States, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calling (SIP) - United States
Update timeline
- investigating Sep 01, 2026, 04:15 PM UTC
Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.
- identified Sep 01, 2026, 04:53 PM UTC
Teams have identified the source of this incident and are working to restore expected network behavior.
- resolved Sep 01, 2026, 07:07 PM UTC
This incident has been resolved.