Bandwidth incident

10DLC Provisioning Incidet

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on July 21, 2026 affecting Line Feature Management, lasting 6h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 05:35 PM UTC
Resolved
Jul 22, 2026, 12:07 AM UTC
Duration
6h 31m
Detected by Pingoru
Jul 21, 2026, 05:35 PM UTC

Affected components

Line Feature Management

Update timeline

  1. investigating Jul 21, 2026, 05:35 PM UTC

    Bandwidth teams are investigating an incident impacting Direct Registrations. Customers attempting to register a new campaign for a verified brands are unable to do so at this time. Teams are working to restore expected behavior.

  2. identified Jul 21, 2026, 07:08 PM UTC

    Teams have identified the source of this incident and are working to restore expected registration behavior.

  3. monitoring Jul 21, 2026, 09:25 PM UTC

    Teams are observing expected registration behavior and will monitor for stability.

  4. resolved Jul 22, 2026, 12:07 AM UTC

    This incident has been resolved.