Outbound & Inbound Calling Incident - Austria

Update timeline

1. investigating Feb 27, 2026, 01:41 PM UTC

   Bandwidth teams are investigating an outbound calling incident for Austria based traffic. Calls may not complete as expected.

2. identified Feb 27, 2026, 02:36 PM UTC

   Teams have identified at the source of this incident, and are working to restore expected calling behaviors.

3. monitoring Feb 27, 2026, 03:15 PM UTC

   Teams are observing expected network performance. We will continue to monitor.

4. resolved Feb 27, 2026, 05:30 PM UTC

   This incident has been resolved.

5. postmortem Mar 09, 2026, 01:17 PM UTC

   Between 12:08 - 15:02 UTC on February 27, inbound and outbound calls through our Austria market were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260227 | BWI Voice Austria ](https://www.bandwidth.com/support/en/articles/14019471-20260227-bwi-voice-austria) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.