Update timeline
- resolved Mar 13, 2026, 08:06 PM UTC
For a brief period of time, due to an industry incident, inbound SMS messages were delayed in delivery to their Bandwidth destination. Teams are observing, expected network behaviors and consider this incident.
- postmortem Apr 10, 2026, 06:14 PM UTC
Between 14:18 - 22:28 UTC on March 13, inbound SMS messaging experienced intermittent delays and temporary delivery failures. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260313 | Inbound SMS](https://www.bandwidth.com/support/en/articles/14546380-20260313-inbound-sms) Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
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