Bandwidth experienced a critical incident on March 27, 2026 affecting Outbound Calling (SIP) - United States, lasting 8h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Calling (SIP) - United States
Update timeline
- investigating Mar 27, 2026, 02:06 PM UTC
Teams are currently investigating an outbound calling incident where some calls may not complete as expected in our ATL, DFW, and LAX data centers. Teams are working expeditiously to restore expected network behavior.
- identified Mar 27, 2026, 04:35 PM UTC
Teams have identified the source of this incident and are working to restore expected network behavior.
- monitoring Mar 27, 2026, 07:56 PM UTC
Teams are observing expected network behavior and will continue to monitor for stability.
- resolved Mar 27, 2026, 10:17 PM UTC
This incident has been resolved.