Bandwidth experienced a minor incident on March 27, 2026 affecting Inbound Calling - United Kingdom, lasting 2d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Calling - United Kingdom
Update timeline
- investigating Mar 27, 2026, 08:23 PM UTC
Teams are investigating an off-network incident impacting Inbound UK based calls from British Telecom, where calls experience one-way audio. Teams are working with BT to restore expected calling behavior.
- identified Mar 27, 2026, 11:38 PM UTC
The impacted off net provider has identified the source of this issue and they are working to restore expected two-way audio.
- monitoring Mar 30, 2026, 11:18 AM UTC
Teams are observing expected network performance. We will continue monitoring for stability.
- resolved Mar 30, 2026, 08:09 PM UTC
This incident has been resolved.