Bandwidth incident

JFK Datacenter Incident

Critical Resolved View vendor source →
Started
Apr 08, 2026, 11:01 AM UTC
Resolved
Apr 08, 2026, 03:36 PM UTC
Duration
4h 35m
Detected by Pingoru
Apr 08, 2026, 11:01 AM UTC

Affected components

Outbound Calling (SIP) - United States

Update timeline

  1. investigating Apr 08, 2026, 11:01 AM UTC

    Some customers may experience outbound call failures when routing via our JFK Datacenter. These calls may be retried via ATL. Teams are working to restore expected network connectivity.

  2. monitoring Apr 08, 2026, 01:27 PM UTC

    Teams are observing expected network behavior. We will continue to monitor for stability.

  3. resolved Apr 08, 2026, 03:36 PM UTC

    This incident has been resolved.

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