Bandwidth experienced a major incident on April 15, 2026 affecting Bandwidth App, lasting 9h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Bandwidth App
Update timeline
- investigating Apr 15, 2026, 04:19 PM UTC
Bandwidth teams are currently investigating an incident on the Bandwidth App where IP self-provisioning requests are resulting an unexpected errors.
- investigating Apr 15, 2026, 07:29 PM UTC
Teams continue work to restore expected portal behavior.
- investigating Apr 15, 2026, 09:26 PM UTC
Teams continue work to restore expected portal behavior.
- resolved Apr 16, 2026, 01:28 AM UTC
This incident has been resolved.