Bandwidth experienced a critical incident on April 16, 2026 affecting Bandwidth App, lasting 8h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Bandwidth App
Update timeline
- investigating Apr 16, 2026, 04:29 PM UTC
Bandwidth teams are investigating intermittent service interruptions or connectivity issues for users attempting to access the Bandwidth App platform. Teams are working to restore expected portal behavior.
- monitoring Apr 16, 2026, 06:38 PM UTC
Bandwidth teams are observing expected and stable App behavior. We will monitor for prolonged stability.
- identified Apr 16, 2026, 08:58 PM UTC
Teams continue work resolve this incident.
- resolved Apr 17, 2026, 01:04 AM UTC
This incident has been resolved.