Bandwidth incident

Outbound Messaging Incident

Critical Resolved View vendor source →
Started
Apr 27, 2026, 01:05 PM UTC
Resolved
Apr 30, 2026, 03:57 PM UTC
Duration
3d 2h
Detected by Pingoru
Apr 27, 2026, 01:05 PM UTC

Affected components

SMS Messaging (SMPP)MMS Messaging (MM4)Toll-Free SMS - OutboundToll Free MMS - Outbound

Update timeline

  1. investigating Apr 27, 2026, 01:05 PM UTC

    Bandwidth teams are investigating an outbound messaging incident, where customers are experiencing unexpected 4452 error codes. Teams are working to restore expected messaging behavior.

  2. investigating Apr 27, 2026, 03:55 PM UTC

    Teams continue to investigate this incident.

  3. investigating Apr 27, 2026, 07:04 PM UTC

    Teams continue to investigate this incident.

  4. identified Apr 27, 2026, 07:59 PM UTC

    Teams have identified the source of this incident and are working to restore expected network behavior.

  5. identified Apr 28, 2026, 12:27 PM UTC

    Trams continue work to resolve this incident. Ongoing mitigation work is underway.

  6. identified Apr 28, 2026, 05:52 PM UTC

    Trams continue work to resolve this incident. Ongoing mitigation work is underway.

  7. monitoring Apr 28, 2026, 06:56 PM UTC

    Teams are observing expected messaging behaviors, and will continue to monitor for stability.

  8. monitoring Apr 29, 2026, 05:02 PM UTC

    Teams continue to observe expected messaging behaviors, and will continue to monitor for stability.

  9. resolved Apr 30, 2026, 03:57 PM UTC

    This incident has been resolved.

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