Bandwidth incident

Voice Authentication Incident - Pindrop

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on June 2, 2026 affecting Inbound Calling (SIP) - United States, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 03:29 PM UTC
Resolved
Jun 02, 2026, 06:07 PM UTC
Duration
2h 38m
Detected by Pingoru
Jun 02, 2026, 03:29 PM UTC

Affected components

Inbound Calling (SIP) - United States

Update timeline

  1. investigating Jun 02, 2026, 03:29 PM UTC

    Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.

  2. investigating Jun 02, 2026, 06:06 PM UTC

    Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.

  3. resolved Jun 02, 2026, 06:55 PM UTC

    This incident has been resolved.