Bandwidth incident

Bandwidth App Incident - Insights

Major Resolved View vendor source →

Bandwidth experienced a major incident on April 23, 2026 affecting Bandwidth App and Messaging Insights Dashboard, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 06:59 AM UTC
Resolved
Apr 23, 2026, 11:48 AM UTC
Duration
4h 49m
Detected by Pingoru
Apr 23, 2026, 06:59 AM UTC

Affected components

Bandwidth AppMessaging Insights Dashboard

Update timeline

  1. investigating Apr 23, 2026, 06:59 AM UTC

    Teams are also investigating an incident impacting Insights on the Bandwidth App. Insights may fail to load or display properly.

  2. identified Apr 23, 2026, 08:18 AM UTC

    Teams have identified the source of this incident and are working to restore expected services.

  3. resolved Apr 23, 2026, 11:48 AM UTC

    This incident has been resolved.