Bandwidth incident

Toll-free Port Activation Delays

Minor Resolved View vendor source →

Bandwidth experienced a minor incident on October 19, 2026 affecting Number Porting, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 01:06 PM UTC
Resolved
Oct 19, 2026, 08:06 PM UTC
Duration
6h 59m
Detected by Pingoru
Oct 19, 2026, 01:06 PM UTC

Affected components

Number Porting

Update timeline

  1. investigating Oct 19, 2026, 01:06 PM UTC

    Bandwidth teams are investigating an incident, impacting the timely activation of toll-free port orders.

  2. identified Oct 19, 2026, 06:39 PM UTC

    Due to an off-network condition, toll-free port orders remain delayed in activation. Teams are working with the impacted provider to restore expected port activation times.

  3. resolved Oct 19, 2026, 08:06 PM UTC

    This incident has been resolved.