Bandwidth experienced a major incident on October 16, 2026 affecting MMS Messaging (MM4), lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
MMS Messaging (MM4)
Update timeline
- investigating Oct 16, 2026, 09:31 PM UTC
Bandwidth teams are investigating outbound MMS messaging delivery failures due to an off network industry condition. This incident impacts delivery to Verizon Wireless, AT&T, and T-Mobile destinations.
- monitoring Oct 16, 2026, 10:55 PM UTC
Bandwidth teams are observing expected messaging behavior. Upon further investigation, it was deemed messages were delayed in delivery rather than failing.
- resolved Oct 17, 2026, 12:07 AM UTC
This incident has been resolved.