Bandwidth incident
Bandwidth Local Market Impairment - 330 - Evansville, IN
Bandwidth experienced a critical incident on September 3, 2026 affecting 330 - Evansville, IN, lasting 21h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:06 PM UTC
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- identified Sep 03, 2026, 04:43 PM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- identified Sep 03, 2026, 08:42 PM UTC
Our carrier has identified a possible fiber issue has been identified between Evansville, IN and Huntingburg, IN. Services remain impacted while a field technician is being dispatched.
- identified Sep 04, 2026, 12:43 AM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- identified Sep 04, 2026, 05:35 AM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- identified Sep 04, 2026, 09:15 AM UTC
Our carrier has identified the cause of this incident and is working to complete repairs.
- monitoring Sep 04, 2026, 11:39 AM UTC
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- monitoring Sep 04, 2026, 12:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 04, 2026, 12:28 PM UTC
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.