Resolved after 5 hours 31 minutes, affecting Bandsintown for Artists, on September 12, 2019.
This incident is now confirmed to be fully resolved, we thank you for your patience.
Affected components
Update timeline
- investigating Sep 12, 2019, 06:32 PM UTC
We are currently investigating the incending preventing logging in on Bandsintown Manager with your Facebook account. We will post updates as soon as we know more. Until then, if you have an urgent need to add or update an event, contact us at [email protected] and we'll accommodate you. Note that logging in by email and password remains possible.
- investigating Sep 12, 2019, 07:37 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 12, 2019, 07:39 PM UTC
Facebook Connect should be working again by now and you should be able to log in with Facebook again. It's possible you will be prompted by Facebook to grant permissions again. We're monitoring the situation before declaring the incident as resolved.
- resolved Sep 12, 2019, 11:02 PM UTC
This incident is now confirmed to be fully resolved, we thank you for your patience.
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