Bandsintown incident
Delay in the delivery of post email notifications to fans
Resolved after 8 hours 43 minutes, affecting Bandsintown for Artists, on April 27, 2023.
This incident is resolved. The message processing flow is back to normal but the backlog of post email notifications will take some time to catch up. We still recommend you create a custom email campaign instead of a post should you have a timely announcement to make to your fans. Thanks for your understanding.
Affected components
Update timeline
- investigating Apr 27, 2023, 02:54 PM UTC
We are observing unusual delays in the delivery of post email notifications to fans. We are investigating this issue and will report back as soon as we have more visibility. In the meantime, if you have a timely announcement to make to your fans, we suggest you create a custom email campaign instead.
- monitoring Apr 27, 2023, 06:58 PM UTC
This incident is resolved. The message processing flow is back to normal but the backlog of post email notifications will take some time to catch up. We still recommend you create a custom email campaign instead of a post should you have a timely announcement to make to your fans. Thanks for your understanding.
- resolved Apr 27, 2023, 11:37 PM UTC
This incident has been resolved.
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