Bandsintown incident

Service Disruption Notification: Connectivity Issues

Resolved after 10 minutes, affecting Bandsintown for Artists and Bandsintown Pro for Venues, on September 10, 2024.

investigating Sep 10, 2024, 05:29 PM UTC

We are currently experiencing connectivity issues that may be affecting your access to our services. Our technical team is actively investigating and working to resolve these connectivity issues promptly. We understand the impact this may have on your experience, and we apologize for any inconvenience caused. Rest assured, we are committed to restoring normal service as swiftly as possible. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please don't hesitate to reach out to our support team.

Started
Sep 10, 2024, 05:29 PM UTC
Resolved
Sep 10, 2024, 05:39 PM UTC
Duration
10m
Detected by Pingoru
Sep 10, 2024, 05:29 PM UTC

Affected components

Bandsintown for ArtistsBandsintown Pro for Venues

Update timeline

  1. investigating Sep 10, 2024, 05:29 PM UTC

    We are currently experiencing connectivity issues that may be affecting your access to our services. Our technical team is actively investigating and working to resolve these connectivity issues promptly. We understand the impact this may have on your experience, and we apologize for any inconvenience caused. Rest assured, we are committed to restoring normal service as swiftly as possible. We will keep you updated on our progress, and if you have any specific concerns or need further assistance, please don't hesitate to reach out to our support team.

  2. resolved Sep 10, 2024, 05:39 PM UTC

    This incident has been resolved.

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