Resolved after 30 minutes, affecting section-327355 (Band Pencil Platform) and section-327355 (Member Portal) and 1 more, on May 24, 2026.
This issue was caused by an internal error with our hosting provider on the server that Band Pencil is hosted on. The disruption lasted for approximately 30 minutes, and Band Pencil should now be fully operational again.
Affected components
Update timeline
- investigating May 24, 2026, 12:47 PM UTC
This issue was caused by an internal error with our hosting provider on the server that Band Pencil is hosted on. The disruption lasted for approximately 30 minutes, and Band Pencil should now be fully operational again.
- resolved May 24, 2026, 01:17 PM UTC
The issue has been resolved and all services are now fully operational.
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