Bambora incident

Delayed settlements for Bambora Acquiring transactions for USD and EUR.

Resolved after 1 day 22 hours, affecting Settlement, on November 4, 2025.

resolved Nov 06, 2025, 12:41 PM UTC

We are pleased to inform you that the issue has now been successfully resolved. The settlements originally scheduled for 2025-10-29 have been resent today, 2025-11-06. We apologies for any inconvenience this may have caused.

Started
Nov 04, 2025, 02:31 PM UTC
Resolved
Nov 06, 2025, 12:41 PM UTC
Duration
1d 22h
Detected by Pingoru
Nov 04, 2025, 02:31 PM UTC

Affected components

Settlement

Update timeline

  1. investigating Nov 04, 2025, 02:31 PM UTC

    We would like to inform you of a technical issue affecting a small number of USD and EUR settlements scheduled for 2025-10-29. The matter is currently under urgent investigation. We apologize for any inconvenience this may cause.

  2. resolved Nov 06, 2025, 12:41 PM UTC

    We are pleased to inform you that the issue has now been successfully resolved. The settlements originally scheduled for 2025-10-29 have been resent today, 2025-11-06. We apologies for any inconvenience this may have caused.

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