BambooHR experienced a major incident on April 30, 2026 affecting app.bamboohr.com (US) and app.bamboohr.com (US) (us-east-2 Datacenter) and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 30, 2026, 04:21 PM UTC
We are investigating a disruption affecting BambooHR across all regions. Customers may be unable to access the application or may experience errors. Our team is actively investigating. Next update in 30 minutes.
- identified Apr 30, 2026, 04:37 PM UTC
We have identified the cause of this disruption as an active incident with our network provider. This is not a BambooHR issue. We are monitoring network provider's incident response and will update as their service is restored. Next update in 30 minutes.
- monitoring Apr 30, 2026, 05:00 PM UTC
We are recovering from the disruption. Next update in 30 minutes or sooner if status changes.
- monitoring Apr 30, 2026, 05:07 PM UTC
Service has been restored and BambooHR is available across all regions. We are actively monitoring to confirm full stability. We apologize for the disruption and appreciate your patience.