Backstory incident

Performance Degradation

Resolved after 4 hours 22 minutes, on October 23, 2017.

resolved Oct 24, 2017, 01:30 AM UTC

We’re back! The monitoring period has ended and the web application back up and running as expected. Thanks for bearing with us.

Started
Oct 23, 2017, 09:07 PM UTC
Resolved
Oct 24, 2017, 01:30 AM UTC
Duration
4h 22m
Detected by Pingoru
Oct 23, 2017, 09:07 PM UTC

Update timeline

  1. investigating Oct 23, 2017, 09:07 PM UTC

    People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

  2. identified Oct 23, 2017, 10:04 PM UTC

    We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.

  3. monitoring Oct 23, 2017, 10:31 PM UTC

    Engineering has pushed a fix for this issue. We will be closely monitoring the issue until all services are back to normal and will post a final update soon once the monitoring period has ended.

  4. resolved Oct 24, 2017, 01:30 AM UTC

    We’re back! The monitoring period has ended and the web application back up and running as expected. Thanks for bearing with us.

Your product runs on more than Backstory

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →