Backstory incident

Service Disruption

Resolved after 54 minutes, on November 7, 2017.

resolved Nov 07, 2017, 01:15 AM UTC

We’re back! The web application is back up and running as expected. Thanks for bearing with us.

Started
Nov 07, 2017, 12:20 AM UTC
Resolved
Nov 07, 2017, 01:15 AM UTC
Duration
54m
Detected by Pingoru
Nov 07, 2017, 12:20 AM UTC

Update timeline

  1. investigating Nov 07, 2017, 12:20 AM UTC

    People.ai is currently experiencing a service disruption. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

  2. identified Nov 07, 2017, 12:28 AM UTC

    We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.

  3. monitoring Nov 07, 2017, 12:51 AM UTC

    Engineering has pushed a fix for this issue. We will be closely monitoring the issue until all services are back to normal and will post a final update soon once the monitoring period has ended.

  4. resolved Nov 07, 2017, 01:15 AM UTC

    We’re back! The web application is back up and running as expected. Thanks for bearing with us.

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