Resolved after 19 minutes, on December 22, 2017.
The monitoring period has ended and elevated error rates have been resolved. Thanks for bearing with us!
Update timeline
- investigating Dec 22, 2017, 07:12 PM UTC
People.ai is currently experiencing elevated error rates. Our engineering team is aware of the issue and actively working to resolve it. Data ingestion will continue and all relevant services (Salesforce and otherwise) will be updated once the issue is resolved. Please stay tuned for updates.
- identified Dec 22, 2017, 07:25 PM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Dec 22, 2017, 07:29 PM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue until all services are back to normal and will post a final update soon once the monitoring period has ended.
- resolved Dec 22, 2017, 07:32 PM UTC
The monitoring period has ended and elevated error rates have been resolved. Thanks for bearing with us!
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